Working in a computer science paradise

Bangalore – India’s third-biggest city and also one of the country’s premier IT centres. It’s here that the smartest and most sophisticated computer and high-tech specialists are gathered together and ingeniously optimise software packages. And among all these experts you will also find the Service Desk staff of Krones AG. They implement SAP solutions, help staff with problems, and support Krones’ people worldwide.

In the film, Service Desk expert Bitthal Ojha talks about his work in in Bangalore, his experiences and his remit.